020 7112 7505

Email Us:

info@spectracareltd.co.uk

Our Address:

Office 16 Burney House
11-17 Fowler Road
Hainault Essex, IG6 3UJ

Our Aims and Objectives

Our working principles

We work in accordance with a set of principles that elevate our work. This helps us to ensure that every person who accesses our services gets the same high level of support, care, dignity and respect

SEAMLESS

Your care and support needs may require services provided by other professionals to meet all your needs. These may include social workers, physiotherapists, your GP and occupational health professionals. We aim to work with all of these professionals to ensure the delivery is a seamless experience.

PERSON CENTRED

We always start with what you need to ensure our services fit around you. We will talk and listen carefully to understand what you need. We will also ensure that we support you in making informed choices and decisions that will assist you in your journey of gaining greater independence.

RESPONSIVE

Continuous and consistent feedback is how we develop and enhance the services that we provide to make them more relevant to the people that we support. We collect and gather support from them along with feedback from friends, family and carers.

SAFE ENVIRONMENT

We ensure that the necessary procedures are in place to provide a safe environment to support and protect the residents from risk and harm.

MONITORING

We ensure that your support plan is person centred and focused on providing the individualised support that you need. We then regularly review your support plan with you and your support network to make any necessary changes to your requirements.

OUTCOMES

Working towards the outcomes that you want to achieve and have identified with us helps us to tailor the support to what's important to you and the support you need or require to accomplish these.